Last Updated: 2025.04.22
TimeVapes (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://timevapes.com/.
1. Scope
This policy applies to all transactions, account registrations, newsletter subscriptions, and any other interactions on our website. By using this site, you agree to the terms of this policy.
2. Information We Collect
We may collect the following information:
- Personal Identifiable Information (PII): Name, email address, phone number, shipping address, date of birth (for age verification), and payment details (processed by third-party payment processors).
- Non-Personal Information: IP address, browser type, device information, shopping behavior, and website usage data (collected via cookies and similar technologies).
Important Notes:
- Vape products are age-restricted. Users must confirm they are of legal smoking age (typically 18/21, depending on jurisdiction).
- Payment details are processed by secure third-party gateways (e.g., Stripe, PayPal). We do not store full credit card information.
3. How We Use Your Information
Collected data is used for:
- Processing orders, shipping, and customer service
- Age verification to ensure compliance
- Improving website functionality and user experience
- Sending promotional communications (opt-in required, unsubscribe anytime)
- Preventing fraud and illegal activities
4. Data Sharing & Disclosure
We only share information under these circumstances:
- Service Providers: Logistics partners, payment processors, age verification services (minimum necessary data).
- Legal Compliance: Responding to subpoenas, court orders, or law enforcement requests.
- Business Transfers: If our business is acquired, customer data may be transferred as an asset.
We do not sell your personal information.
5. Cookies & Tracking Technologies
We use cookies to:
- Remember shopping cart items
- Analyze website traffic (e.g., Google Analytics)
- Personalize ads (users may disable cookies via browser settings, but functionality may be affected).
6. Your Rights
Depending on your location (e.g., EU GDPR, US CCPA), you may have the right to:
- Access, correct, or delete your data
- Restrict or object to data processing
- Request a copy of your data
- File a complaint with a regulatory authority
To exercise these rights, contact: allen.zheng@timevapes.com.
7. Data Security
We implement SSL encryption, firewalls, and regular security audits. However, no internet transmission is 100% secure.
8. Age Restrictions
This website is only for users of legal smoking age. If we inadvertently collect minors’ data, it will be promptly deleted.
9. Third-Party Links
Our site may contain links to external websites (e.g., vape brands). Their privacy practices are independent of ours—please review their policies separately.
10. Policy Updates
We may update this policy periodically. Changes will be posted here, and significant updates will be notified via email or site announcements.
11. Contact Us
For privacy-related inquiries, reach us at:
- Email: [email protected]
- Address: No.26-18, Longsheng Digital Plaza, Futian District, Shenzhen, Guangdong, China
- Phone: +86 13302679770
Notes:
- Adapt based on local laws (e.g., GDPR, CCPA, PIPEDA).
- If using platforms like Shopify/WooCommerce, integrate their policy requirements.
- Vape regulations vary—explicitly state compliance with local laws (e.g., FDA, TPD).
Place the final policy link in your website footer and require explicit consent during checkout/registration.